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Fixed: editing issue workflows (includes a workaround)

Tanguy Crusson

Hi everyone,

There is currently an issue to access the workflow editor to change your ideas' statuses/workflows.

If you click here:

Screenshot 2021-06-16 at 18.26.16.png

then here:

Screenshot 2021-06-16 at 18.26.48.png

You get this error

Screenshot 2021-06-16 at 18.27.05.png

We'll fix this and let you know when that's resolved. In the meantime, you can use the following hack workaround to get to the workflow edit screen:

Find the project key and the issue type ID in the URL in your browser on the page where you have this error (in this case "BD" and "10105")

https://xyz.atlassian.net/jira/polaris
                              /projects/BD/ideas/settings/details
                              /issuetypes/10105/workflow

Open the following URL, replacing the items in bold with your project key and issue type ID:

https://xyz.atlassian.net/jira/software/projects/BD/settings/issuetypes/10105/workflow

This should open the workflow editor. You might get the error again after you make changes to the workflow and save it, but you can ignore them - it works.

Comments

Tanguy Crusson

The issue has been resolved

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