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How to count the number of boards I have

Mark P_

This morning I got an email saying "Free Workspaces are limited to 10 boards. Since your Workspace has more than that, you're starting with a 14-day free trial of Business Class." But as far as I can tell, I have one workspace, exactly 10 boards (including the Welcome Board), and zero closed or archived boards. Are there other, hidden boards I should know about?

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Michael Pryor

Is it possible the email was for a different Workspace ? Or maybe an older email which is connected to a different account?

Iain Dooley

@Mark P_ there might be boards in the workspace that are not workspace visible, do you have other workspace members who might have created private boards?

Mark P_

Thanks. I only have one Trello account, and I verified that it has 1 workspace, 10 boards, and an unsolicited trial account for Business with 13 days left. The mail came yesterday.

Mark P_

I'm the only member.

Michael Pryor

Ah ok solved. This is intentional because we decided we didn’t want people to be in position where they couldn’t create a new board, so we start the trial at 10. But the wording in the email is a bug then. Thanks for reporting.

Mark P_

Thanks. A suggestion: in the email, tell people what will happen if they have more than 10 boards and choose not to continue with Business Class, e.g. say whether excess boards will be closed, deleted, etc. My concern when I got the email was whether one or more of my existing boards was going to be deleted.