I cannot view videos on my board or click on cards

Question

Hi there!

I am new to Trello.

My team lead has created a to do list for me on our team board. However, it does not display the video or to do. It only says there are 3 cards. However, nothing is displayed and I cannot click on any links or cards to view what is posted.

I downloaded the free business 14 day trial and would like to end it. I'm not sure if that's causing my problem.

I need this fixed to move forward.

Please HELP!

Iain Dooley · Answer

@Nancy Cooper It sounds like you have inadvertently added a filter/search to the board. Look for a little "x" in the top right where it says "search results" in green, or hit the "x" key on your keyboard.

Brant Schroeder · Answer

@Nancy Cooper - Welcome to the community

* Have you tried a different browser to see if that makes a difference? 
* You might also try clearing your browser's cache?