Hi there
I am runnning through these steps https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-salesforce-service-cloud/. I have completed all the steps and set up a sandbox Salesfroce environment for this too
But struggling to actually test if all is working. Would it be possible to provide a demo video or a call to run this through with me if possible?
Thank you
Yatish
Hi @Yatish Madhav ,
The Salesforce integration won't work with sandbox environments, but I believe you can take out a Developer Edition which is free - and that should work as expected.
Hope that helps! As for demos / live calls, we do not provide that via Community.
Let us know if you run into any other questions, issues, etc.
-Nick
Hi @Nick Haller thank you for the reply. i have tried that ... but the Apex Class and Trigger options are grayed out. And I could not find signing up for an Enterprise trail ... Please advise what I can do for this OpsGenie integration testing? Thank you
Hey Yatish. Our company has been using this ZigiOps tool to connect several systems incl. Jira-Salesforce. It doesn't require any coding skills and is easy to customize. I hope this helps you.
Cheers,
Eric
Hi @Nick Haller ,
Is it still true that we can't test the integration in normal Salesforce Sandboxes? We'd like to integrate to a full sandbox so we can test and configure based on our org's data and custom architecture.
Thanks,
Ben
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