Instruction e-mail for login not received

Question

Hi,

I tried to login on Trello, but the pop op says my account has been updated and I should have received an e-mail with instructies.

I tried several times and didn't receive any e-mail thisfar. I put Atlassian on my white list to make sure it is not a server Problem.

No I am locked out on my own trello boards..

Tips anyone?

Annelies Velders · Answer

Thanks Carsten!

I think there was a delay in my whitelisting, because now I do receive e-mails. I have been able to connect Atlassian with Trello.

carsten hansen_hltnle · Answer

I have had the same problem since May 26. However, I do meet a possibly related issue trying to login to the Atlassian account that I created a few minutes ago. It says: "There seems to be an issue with your identity provider".  This is a task for our local system administrator.

EDIT: On a second try, Atlassian let me through to my account, and from there I can open Trello and all my Boards.