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How to login to Trello Android App with Atlassian Account?

pink-ink

I can't make it to log into my Trello from my Android App.

First I start the Trello App on Android, type in my email of my Atlassian Account.

The app opens a browser on the mobile with the URL

https://id.atlassian.com/login/authorize?continue=https%3A//id.atlassian.com/oidc/oauth/authorize?display%3DeyJkaXNwbGF5IjoibG9n and so on and so on

(I've saved the complete URL, if some of the Atlassian heroes would need it to debug)

It shows me a nearly blank page with the title "Atlassian Account" and the words "Please wait ..." (see below for a beautiful minimalistic screenshot)

Forever.
Every time I try it's the same.

Any hints gratefully appreciated.

Side infos:
- Meanwhile I've also deleted the app completely and reinstalled the newest version.
- I can login from the Mac App and from all Browsers on my Mac

photo_2021-05-20 19.48.04.jpeg

Accepted answers

All comments

Iain Dooley

@pink-ink instead of typing in your email to the trello app, try typing in your username

pink-ink

Nope, sorry, doesn't work either. Thanks for the idea.

If I enter my username, the app directly prompts:

"Cannot log you in
We could not find any accounts matching
the email and password you entered"

stig

In your browser on Android, what happens if you go to https://id.atlassian.com?

pink-ink

If I go to https://id.atlassian.com,

I get redirected to https://start.atlassian.com

IMAGE 2021-05-25 00_56_21.jpg

stig

So it sounds like your mobile device is still logged in within the browser, can you try logging out from there and then going back to that address?

pink-ink

After logging out I get to this page:

IMAGE 2021-05-25 01_53_44.jpg

Then I type in https://id.atlassian.com and get redirected again to https://start.atlassian.com

On the way I see "please wait..." and it seems to log me in for the start page without me doing anything.
The start page looks the same like in the screenshot of my last reply.

stig

Hmm, did you click the "Log out" button then try to go to https://id.atlassian.com?

I'm trying to determine whether the problem is with the application or the network/device settings. Basically, we start a new "private" session with that server (id.atlassian.com) to log in, I'm trying to find if there is a setting that is preventing that from occurring.

pink-ink

Exactly. I press the logout button, then the page "Logout of your Atlassian Account" appears. After that, I enter https://id.atlassian.com in the url line of the browser and enter.

hxgqh1987

The same as this issue.

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