Trello Slack Alert sent as User not Trello[APP]

Question

Hi. So we have a few Trello boards(same workspace) connected to slack but we receive different types of alerts from them. The other boards are sent as Trello[APP] and some alerts are sent as Me. So it's instead of Trello announcing the alert, it appears as me announcing.

Hope someone can help me out 🙏

Ailleen · Answer

Hi Dan! Thanks for this. We figured out it had something to do with account permission.

Dan Ivory_4y9mok · Answer

Hey @Ailleen

I think you need to change this setting in Butler so it sends them as Butler rather than you.