Trouble Logging into Trello but able to access BitBucket

Question

I have trello and bitbucket...for some reason I can't login to trello (1st time this has happened)

I have a single login to Atlassian and I have been able to login smoothly between bitbucket and trello seamlessly until today.  I have the same username and password for both.

I'm trying to connect to support thru bitbucket and can't do that either as I get the information below 'Nonce Verification Failed'

"Nonce Verification Failed"

Laura Holton _ACE Manchester_ · Answer

Hmm that makes it a lot trickier. With the login issue have you tried a different browser or a private browser? Sometimes this can help?

JD Gardner · Answer

Hey Laura - thanks for the response.

That's the thing...I can't connect with support because I can't login.  When I go the the link above, it asks me to login to trello.  It keeps shooting me back to the login page.

Again, I tried a workaround by reaching out to support while logged into BitBucket, but it still requires a log in to atlassian...which only works when I'm trying to access BitBucket.

Any other idea of how to get a hold of somebody who can help?

Laura Holton _ACE Manchester_ · Answer

Hi @JD Gardner 👋

Welcome to the Community! This is quite the conundrum, have you got in touch with Trello's support team? I would recommend dropping them a message here >> https://trello.com/contact#/

It sounds like it could be part of a wider issue as there have been some login issues raised in the Community in the last couple of days.

I hope this helps, let me know if you have any other questions 😃

All the best,

Laura