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How do I remove a board created by a former employee?

Caryn Martinez_n4r8s3

I don't think I have a "workspace" (honestly, I'm not sure what that is.) I have an account, and I have boards. I've been deleting old boards, and I realized that I can't delete a few; I can only "leave" them. I think that's because someone else created them. How can I remove them, and how can I see who has permission to use the account?

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Michael Pryor

The only options are to upgrade to Business Class, and gain control of the boards, or just move your boards to a new workspace (and leave the old one), or ask the person to log into their old account and remove the boards. (I guess you could also send a password reset to their account if you control the domain for the business and access the account that way).

Caryn Martinez_n4r8s3

So are my current boards part of a workspace? I keep seeing prompts to create a workspace. I don't see "workspace" anywhere under my account or settings.

Also, how would upgrading change anything? I'm still not the creator of the boards.

Michael Pryor

I don't know if your current boards are part of a workspace, but I suspect they are because of how you described the issue. You could share a screenshot or loom.com and I could verify (But please don't post things you don't want to be public) or you could contact us at https://trello.com/contact.

If you go to https://trello.com/ and look on the left hand side, it will list your workspaces. If you click on one of them, it will give you the option to show the boards in your workspace.

Michael Pryor

"If you are a Workspace admin, you can see all Workspace boards on the boards tab of your Workspace, even private Workspace boards. With Trello Business Class Workspace admins become super admins. As an admin, you can see all other boards in the Workspace, even private boards you're not a member of."

https://help.trello.com/article/714-business-class-user-guide

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