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Failed to read 4 attachment(s). Check the Confluence log file for more details.

unknown

We are getting the following error while migrating confluence, what is the best way to resolve this issue

"Failed to read 4 attachment(s). Check the Confluence log file for more details."

Comments

Sri Kumar_10fwob

Hi @[deleted]

Good day. Welcome to the Atlassian community and Cloud Migration group.

"Failed to read 4 attachment(s). Check the Confluence log file for more details."

This usually happens because:
- The file has been deleted manually; OR
- There was an error in removing the record of the attachment from Confluence.
Can you please go through the steps suggested in the following article to fix these missing/broken attachments?
- How to resolve missing attachments in Confluence
Can you please retry the migration after applying the following database SQL?

DELETE FROM MIG_ATTACHMENT WHERE MEDIAID IS NULL

This is to remove the attachment records from CCMA so it will check on the attachments again on the next migration

Let us know how the re-migration attempt goes. If it still fails please create a case with us to investigate more on the issue. ( Please attach support.zip to the case)

- Sri