good morning I wonder how long an alert stays open in opsgenie if there is no action?
I configured the auto close option for alerts that had not been updated within 72 hours, but there was still a legacy of 6 months ago.
Hi @[deleted],
An alert can stay open forever if there is no action taken on it. Which would explain why you had an alert open for 6 months.
Auto-close policies do not work retroactively either - meaning once configured, it wouldn't apply to alerts that were created before the policy.
Nick muito obrigado pelo apoio
It looks like you're new here. Sign in or register to get started.
