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Jira Migration Assistant not compatible to Jira Server 8.16.0!?

Stefan

Hi!

We plan to migrate our Jira Server version to the Cloud. Before we start the migration process we thought it is a godd idea to upgrade out version from 8.5.1 to the newest version. So we upgraded to 8.16.0.

Now we did find out, that the Jira Migration Assistant doesn't support this version (8.16.0). We were very surprised and are not really amused about that! We would like to start the Test Migration in the next week. We have the trial of Atlassian Access started and are going to configure SAML today.

When will the Jira Migration Assistant 8.16.0?

Regards
Stefan

Comments

Sri Kumar_10fwob

Hi @Stefan ,

From this Supported version document: https://support.atlassian.com/migration/docs/supported-versions-for-the-jira-cloud-migration-assistant/, We understand that Jira Migration assistance should support all version above 7.6.0.

Can you share more info on where you are observing the Jira Migration Assistance is unsupported with 8.16.0?

-Sri

Sri Kumar_10fwob

Hi @Stefan,
Apologies, I was able to find that 8.16.0 is not yet supported from the below page: https://marketplace.atlassian.com/apps/1222010/jira-cloud-migration-assistant/version-history

Screenshot 2021-03-31 at 12.57.39 PM.png

I have raised a query with or Dev team, Will update you on this thread as soon as I have an update from them.

-Sri

Stefan

Ok, thanks

Sri Kumar_10fwob

Hi Stefan,

Please be informed that Our Dev team confirm that Jira migration assistance should work with 8.16.0, If you face any issue feel free to raise a ticket with us on https://support.atlassian.com/contact/. We would be happy to assist you.

-Sri

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