Why is the INSIGHT product no in any of the product, interest, or groups lists?

Shaun McGuire

As a relatively new user of Atlassian Cloud products, I'm tasked with understanding the integrations between Jira Software, Confluence, and Insight.

When I have questions about Insight, I can put in a support ticket with Atlassian, but that takes awhile and the results are a mixed bag.

What I'd like to do is come here to the community and interact with like-minded folks using the Insight Cloud product. Sadly, there is no group or even a product category for the product.

How can we get that setup?

Dirk Ronsmans

Hi @Shaun McGuire

As Insight is currently still considered as a marketplace app I'm sure you can post your questions with the appropriate tags (like the ones I added to this post).

Since currently it is still being integrated in to the Atlassian stack I feel this will remain separate for now.

You can always post your questions in the general groups and just mention this is regarding Insight and people will pick it up

As this is probably related to JSM (mainly)? The JSM group might be a good one to post it.

Maybe over time when it is considered a completely different part of the stack (like Advanced Roadmaps) maybe then they'll create a group for it.