i just want to undersatand how does this work any help please
Hi @bk amin ,
Opsgenie is a modern incident management platform for operating always-on services, empowering Dev and Ops teams to plan for service disruptions and stay in control during incidents.
This doc. and video should help provide a better understanding of Opsgenie, and how teams are using it today:
https://docs.opsgenie.com/docs/welcome
https://youtu.be/pyM2dROKn6g
Opsgenie is not user friendly at all in relation to Jira service manager and can be confusing. If that's what you are trying to figure out feel free to let us know what you are wanting to accomplish and we can help.
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