Crowd advice?

Warren McInnes

Hi guys,

I couldn't find this in the Crowd documentation, hence I am here....

Scenario:

We currently use the jira user repsository to manage our users, however many of our users have multiple email addresses.

Eg. Joe So has 2 email accounts - Joeso1@email1.com & joeso123@email2.com- Both being the same person and is struggling to manage Jira notifications. (Both accounts on jira)

So my question is:

Can the Crowd user reposirtory manage this type of user?

What I would like for example -

1 user - Joe So

2 email account on 1 profile (Joeso1@email1.com & joeso123@email2.com)

Jira notifiys both email accounts

I hope I'm being clear, I want one user profile that can have multiple email addresses? so that if the user wants to make things complicated by having two email accounts, I will just be one Jira account for Admin to manage.

Thanks in advance

JohnA_xb3t2l

Hi Warren,

I'm sorry to say that Crowd can only manage one email address for each user, so this wouldn't be possible to configure from the application itself. However, I would have thought you'd be able to configure your mail server to relay the mails sent from the applications to multiple email addresses, even though the applications only originally send the mails to the one address stored in the user's profile details, so that is the route I would go down to set this up.

All the best,
John