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Lost comments / activity

Fabian Vendrig

Dear community,
We moved yesterday a private board to a team Trello board and when we looked in the new team board ( sales) all the comments are lost . How we can get them back ?
I searched already here and in Trello settings, but no clue how to get them back.

Kind regards,
Fabian

Accepted answers

Michael Pryor

I think you may have copied the board instead of moving it (which means the original still exists).

https://help.trello.com/article/802-copying-cards-lists-or-boards

see the part where it says “we don’t copy comments or card activity”.

If you go to the original board and just change the team that will move it.

All comments

Vero Rivas

Hi @Fabian Vendrig

I think the comments cannot be retrieved

Anyway, you can request help from trello support

https://trello.com/es/contact#/

Cheers

Fabian Vendrig

Dear Vero,

Oef, that is bad news :-( .

Thanks for your answer, I wrote the support hope they can help.

Have a nice weekend !
Fabian

Michael Pryor

I think you may have copied the board instead of moving it (which means the original still exists).

https://help.trello.com/article/802-copying-cards-lists-or-boards

see the part where it says “we don’t copy comments or card activity”.

If you go to the original board and just change the team that will move it.

Fabian Vendrig

Thanks a lot ! Have a nice weekend !

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