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TeamGantt sign-in doesn't work

Hi there, thank you for any help!

I am trying to set up the TeamGantt power-up Trello.

I had a pre-existing TeamGantt account, but when I signed in via the enabled power-up on Trello, Trello just tells me "Uh oh, something went wrong" and that's it. I have tried resetting the TeamGantt password but Trello gave me the same response.

What might be the solution to this?

Thanks!!

Accepted answers

Thank you Vero and Soumyadeep!

TeamGantt support suggested a solution which did the trick - turning on allowing cross-site tracking in Safari's privacy settings.

All comments

Look at this post about TimeGantt

https://trello.com/power-ups/5970d4298c14fdf691c95a76/teamgantt

Try to recover the password, clear the cache and clear the cookies

Cheers

Soumyadeep Mandal - SaM

Welcome to the community!

Just remove the power-up then clear the cache from your browser or app and then enable the power-up and try to log in.

Regards,

Soumyadeep

Thank you Vero and Soumyadeep!

TeamGantt support suggested a solution which did the trick - turning on allowing cross-site tracking in Safari's privacy settings.

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