Why can I not upload a photo or document from my computer

kellie_noae3m

I used to be able to upload a document and attach it to one of my Trello cards.  I also use to be able to upload a photo to use it as a cover or a background and now, when I click on the computer option, nothing happens. In the past it would go to my desktop and then I could browse for what I wanted to attach.

Ste Wright

Hi @kellie 

This still works for me, to confirm this is how I'm doing each:

Attachment (Card):

1. On a Card, press Attachment
2. From the menu, select Computer
3. Select an image and upload

The upload arrow on Google Chrome is different for Computer than other options, but it doesn't stop me selecting Computer

Cover (Card):

1. On a card, press Cover
2. Select Upload a Cover Image
3. Select an image and upload

Background:

1. On the right-hand side of a board, select "...Show Menu"
2. Select Change Background
3. Press the "+" button
4. Select an image and upload

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There can sometimes be browser issues, depending on which one you're using. Updates can have an impact on site functionality, unsupported browsers can have quirks, etc.

This is where I would start and see if it resolves your issue: https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello

If not, let us know, or contact Trello Support for further assistance!

Ste