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Request for Refund

Dear Trello,

Good day with you! Last month I was on the exploration of using trello and avail the basic Free, unfortunately I got too busy and forgot about me providing the details of my card, now I was charged $199. Please see below receipt.

Hoping to have a reversal with the payment.

Thanks!

Accepted answers

All comments

Stuart Capel - London

If you email support@trello.com I'm sure they will be able to help you.

Please contact your support team via the "Ask Trello Support" button on http://trello.com/contact

They'll be able to sort this out for you!

Hi, did you get help?

cty_tnhhsaigonxuanphat

Dear Trello Team,

I had an accident when submitting the payment for more than 3 account recently so i have ordered for just one account and that is good enough for us.

Can you please refund us this payment right now? but they has been not replied for us yet so how can do another ways?

cty_tnhhsaigonxuanphat

I want to cancel the ordered so how can I do it?

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