Why can't I add more observers? The option disappeared.

Christina Ricks

Hi there! I'm trying to add observers to my board. I've been able to do this up until this point but all of the sudden, the option has disappeared and I can only add someone with Normal or Admin permissions.  

What happened?  I thought there weren't any limits on the number of observers you can have on the board....did that change?

Michael Pryor

No, that didn't change. Make sure the board is in your Team that is the Business Class team.  Maybe your board is not in that Team or your Business Class subscription was cancelled? (Observers is a Business Class feature)