On the Opsgenie documentation under "Escilations" they have a video that shows lots of good rule options, however the one I need "Notify next user (in rotation)" is not available with a bunch of other useful ones.
The ones I have:
Hi @Chris Thomas ,
That's due to your current plan, and a restriction to the escalation rules: https://docs.opsgenie.com/docs/escalations
Under the Free and Essentials Plans, Escalation options do not include:
You'd need to upgrade planes to either Standard or Enterprise Plan to use these Escalation options.
I apologize, I thought I read the entire page, I can't be leave I missed that section.
Sorry about that.
No worries! It's easy to miss!
It looks like you're new here. Sign in or register to get started.