Error occurred when opening Users tab

Question

When navigigating to the crowd's webpage, I am unable to search/view the users:

An unexpected error occurred.

Adding a user works, but again I cannot view or edit afterwards.

Same error for the audit log.

Also I am unable to generate a support zip:

We couldn''t create your support zip. Try again.

Any help to fix this is appreciated. Thanks!

Deiser Service Team · Answer

I have the same error and I'm putting everything up with https.

Any other workaround or fix for this problem?

ADMiNZ · Answer

Problem solved:

I've add the following scheme into server.xml:

scheme="https"

Now it works

Alan DAIBI · Answer

Hi tjhkuijpers,

I've got the same error with my Crowd company instance.

Do you find any way or workaround to resolve this problem ?

Fortunately, we can always list users by directory types from the server hosting the instance.