Can't join a board

Question

Hello.
Today I joined Trello, created a board and tried to invite my friends there, but invitation link didn't work. They got this error message: Unfortunately, this invitation link has been deactivated. Perhaps you could ask for a new one? I tried sending invitation to them directly on Trello, but that didn't work either. How do I solve this?

Soumyadeep Mandal · Answer

Hi @Utka ,

Welcome to the community! We are glad you are here! Wish you a very happy new year!

It happens sometimes due to cache! So clear the cache from the app or browser and then generate a new link and share with your colleagues or friends!

For more information check out these documentations/articles https://help.trello.com/article/717-adding-people-to-a-board

https://help.trello.com/article/715-inviting-people-to-an-organization

https://help.trello.com/article/1024-invite-people-by-using-a-shareable-link

Regards,

Soumyadeep (SaM)

Vinod Ramadoss · Answer

Hi,

I would recommend to contact Trello support team -->trello.com/contact with this query, they will be in a much better position to assist on this.