Butler: due date rule not working

Question

I have the following Due Date Command on my board:

the moment a card is due, move the card to the top of list "OVERDUE", and post comment "This card is overdue!"

The command does not seem to do anything. The card stays put, no comment being posted. I've tried creating new cards with due dates, doesn't work either. My limits have not been exceeded. Has anyone else had this issue recently?

Hana Kučerová · Answer

Hi @datvi1 ,

just to be sure I've tested the rule and it works for me.

Please check, if the command is enabled on your board.

If you create card and set the due date like five minutes in the future, are you able to see the card is overdue after 5 minutes?

datvi1 · Answer

Hello Hana,

thank you for your reply. I do not see any errors in the command log:

Hana Kučerová · Answer

Hi @datvi1 ,

welcome to the Atlassian Community!

Please, try to look into Command log, whether you are able to see any warnings or errors here. Thank you.