batch.css / batch.js:1 Failed to load resource - 404 (Not Found)

Question

Hello, I have installed Bamboo 7.1.2 using MySQL on a Linux server (Ubuntu 18). The instance is secured behind nginx using SSL. I can access the site and have been able to set it up through the initial wizard.

However, the site is not loading its style and JS scripts, concretely these two: batch.css and batch.js.

Both are not found by the Chrome browser, which shows a 404 (not found) error when it tries to locate the above files from the following paths (BASE_URL should be replaced by the real domain):

BASE_URL/s/22339b840a686a652eda9cb945eaefe7-CDN/70119/1/ae711dd0dea2627fc013ff31d7536b2e/_/download/contextbatch/css/aui,atl.admin,-_super/batch.css?healthcheck-resources=true

BASE_URL/s/4f2a819378a916c3871918a0b64209dc-CDN/70119/1/ae711dd0dea2627fc013ff31d7536b2e/_/download/contextbatch/js/aui,atl.admin,-_super/batch.js?healthcheck-resources=true&locale=en

Without having the above properly loaded, I can barely do anything on the site (see attachment).

Could somebody help me solving this issue, please?

Thanks

D J_0myb0u · Answer

Update: I have tried by adding to nginx: location ~* /bamboo/\.(js|jpg|png|css)$ { root path/to/bamboo-install/; expires 365d; } But it does not fix the issue.

D J_0myb0u · Answer

Hi @Danyal Iqbal Thanks for your reply. I need the proxy server running at all times, so I guess I can't test your suggestion. When I first run Bamboo without securing it behind nginx, I could not access it at all with the default url: http://BASE_URL:8085 After I linked it with nginx, I had access to it. Your comment has lead me to the following chat regarding nginx not serving static files: https://stackoverflow.com/a/23780906 Do you think this is the solution to the problem? location ~* /bamboo/\.(js|jpg|png|css)$ { root path/to/bamboo-install/; expires 365d; }

Danyal Iqbal · Answer

do you see the same error when bypassing the proxy server e.g over localhost`?