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Insight csv import issue

unknown

Hi there,

I'm having trouble importing data for insight using csv file import.

I'm either getting this error:

Cannot update a nonexistent object having key null

or this one:

Missing attributes: key

I followed exactly what's in the documentation.

Could you please let me know what's wrong?

It seems like a straightforward process but unfortunately is not!

This is my sample file format:

Key,Name,Type,SN
, Test import, test, Furniture

Thanks,

Pegi

Comments

Hakan Bahadir_l20svj

Hello,

I created an object type with Name, Type and SN attributes in Default/Text format. Used your example with copy/paste. And the import was successful.

Are you using text attributes? How many lines do you have in your file?

Cheers

Hakan

Guhan_edj7nj

I had spent an hour with various combinations, but still getting the missing attribute: Key error.

Tried with :

a. no key for the new records that supposed to be created by insight

b.moved the key column to the end in attribute configuration as Name (or Label) field attribute is unique (I made it unique in configuration) and also in the csv file to match the columns one to one between the configuration and the file header.

c. used the attribute IDs in the header instead of name.

d. kept only four records to import for a sample.

So frustrating to see such a simple import process is not handled by an add on and also the import documentation and trouble shooting page is not helpful.

If anyone successfully imported at least once can help to solve the issue. Thanks.

Guhan_edj7nj

Nailed it. Uploaded some records successfully though it failed on me on reference objects a few times. If anyone is having similar issue, I can help. Thanks.

Tim_7i2tz0

I'm having similar issues. I can't get it to create new Objects. How did you resolve?

Name:Key
39 - Sales Management:

Request failed for storeObject() with tenantId dbf8b6d5e45f1646e3aef3ae88eaf44fc5! Status: 400, Message: {"errorMessages":[],"errors":{}}

Name:Department Number:Key
Sales - Management:39:

Request failed for storeObject() with tenantId dbf8b6d5e45f1646e3aef3ae88eaf44fc5! Status: 400, Message: {"errorMessages":[],"errors":{"rlabs-insight-attribute-69":"At least one value must be set"}}

Name:Department Number:Key
Sales Management:39:1234

Cannot update a nonexistent object having key 1234

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