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Unable to see User Story in Backlog and Sprint

Chandrasekhar_8viozj

There was an user story and it was assigned to a sprint and it was visible.

When i added one more user story, the first user story disappeared, and is not visible in Backlog or in the sprint.

But it is visible from Epic and Issue navigator.

How can i make it visible in the sprint?

Comments

Deepanshu Natani

Hi @Chandrasekhar

Can you share what is the current "status" of the story with which you are facing this issue?

Also have you checked the activity log of this particular user story to verify if any action/ operation has been performed on this user story (before/ just after you added the new story)?

sudarshan_x34rab

Yes, the old story could have been moved to DONE or a corresponding status ?
Hence, it's not seen in the backlog but visible in Epic and issue navigator.!

Deepanshu Natani

Yes, that's the most probable reasons why a story wont appear in your backlog or in the sprint :-)

Chandrasekhar_8viozj

Status of the Story is 'Testing'.

When i see under Reports - Sprint Report

the missing story is listed under 'Issues Removed from Sprint'.

How do i put it back either to Sprint or Backlog?

Tiru Naidu_if7aw6

There could be couple issues for this

1)One is current status

2) Instead of a user story, some create a task and expect it to be under the current sprint.

3) Instead of User story, some create a epic and expect it to be under the current sprint.

Try understanding the board is more important and create user epics,stories,issues,tasks and subtasks accordingly.

In addition epics and stories can be linked to the sprint, However if the epic is linked to the current and user story is not linked, then user story will not be shown under the current sprint. It is mandatory to link the user story also to the current sprint, then only it will show under current sprint.

Kiara hales

This usually happens due to filters or board settings. Please check the Scrum board filter and ensure the user story still matches the JQL criteria. Also verify the issue status and resolution, as completed or resolved issues may be hidden from the backlog or sprint. Updating the status or adjusting the board configuration should make it visible again.