After "copy card" automation runs, description disappears

Question

I have a rule setup that says when a card is created in board Deliverables, copy the card to the board Approvals/Signatures. The action also tells the copy to be named {cardname}-{carddescription}. This used to work fine, but now when the copied card pulls its name from the description, it is like it cut/paste instead of copy/paste and the description disappears. This is an issue because I use the parent card's description to name other cards down the line via another rule. Ideas?

Iain Dooley · Answer

@Natalia Kataoka hmm the description is set in the first rule, but it's set to a hard coded value so there's no way that would be removing the description. The second rule doesn't change the description at all. So it's not one of those that's doing it :)

Natalia Kataoka · Answer

I saw that, I just cannot tell why it is disappearing. I did some searching and found a duplicate rule that I've deleted and I modified some of the rules, and while that worked a bit, the description still disappears at a later point. I don't see in the logs that the description was ever removed. I think I have it narrowed down to 2 rules, one that triggers off of another, but I can see the description disappear while they are running.

Rule 1

Rule 2

Iain Dooley · Answer

@Natalia Kataoka see this:

* old: {* desc: "Franz Kafka Lot 2"

},

that means that the description was changed, and it used to be "Franz Kafka Lot 2", and below it you see:

card: {

* desc: "",
* id: "5f4e664e1857d16c9d7b36b4",
* name: "20335",
* idShort: 285,
* shortLink: "pMRSAdyt"

},

where it says:

desc: "",

that indicates the description was set to empty. The user that performed the action was nataliakataoka2, but since you're not doing this yourself it must be a Butler automation that's running as your user that is setting the description to empty.