Integration with Workplace by Facebook: missing synchronization

Question

Hello everyone,

This is related to the integration with Workplace by Facebook.

On Workplace's blog, it says that "When a member of the project team updates your Trello board or card, it will automatically update the Workplace post so teams always see the latest and greatest version."

I posted a Trello board in a group on Workplace and I tried to modify a Trello card on the board but it does not impact my Workplace post.

Have I missed something?

Here's the source:

https://www.workplace.com/blog/trello/

armellekerneis · Answer

Hi Ryan,

Thanks for the prompt reply.

I had already added the integration but not installed the power-up on my Trello, that must be why.

I'll try this then!

Many thanks!

Armelle

Ryan_cndpq3 · Answer

Hi there,

Normally, your Workplaces admin will need to enable the integration first in order for you to use this. After that you can install the Power-up on your Trello board.

Could you tell me the steps that you have taken to enable this on your boards?

Thanks!

Ryan