Hey All, I face a problem while setting up Fisheye. Fisheye is running on a Linux server (Centos 8) and shares it with Jira. when accessing the Fisheye link i was able to generate a licence which can be found in the config.xml file. i also added so it has a distinctive URL. My Problem starts after the Licence generation. I now get redirected to "http:// /fisheye/setup/jiraConnect.do which is just a blank page. I tried restarting Fisheye but the redirect stays. Can anyone help me resolve this issue?

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Fisheye setup blank page

fkoehn

Hey All,

I face a problem while setting up Fisheye.

Fisheye is running on a Linux server (Centos 8) and shares it with Jira.

when accessing the Fisheye link i was able to generate a licence which can be found in the config.xml file.

i also added <web-server context="/fisheye"> so it has a distinctive URL.

My Problem starts after the Licence generation. I now get redirected to "http://<URL>/fisheye/setup/jiraConnect.do which is just a blank page.

I tried restarting Fisheye but the redirect stays.

Can anyone help me resolve this issue?

Accepted answers

fkoehn

I reinstalled Fisheye from scratch and the issue has been resolved.

i pointed FISHEYE_INST to a home directory and not the installation directory this time.

All comments

fkoehn

ERROR - Exception "javax.servlet.ServletException: java.lang.IllegalStateException: Response is committed" (javax.servlet.ServletException) while processing "/fisheye/setup/jiraConnect.do" (Referer:"null")
javax.servlet.ServletException: javax.servlet.ServletException: java.lang.IllegalStateException: Response is committed

This is from the logs

fkoehn

I reinstalled Fisheye from scratch and the issue has been resolved.

i pointed FISHEYE_INST to a home directory and not the installation directory this time.

redlin6688

I encounter this issue ("http://<URL>/fisheye/setup/jiraConnect.do which is just a blank page.) when using the crucible/fisheye ,and did following to recover it to normal.

1. stop the service

2. remove the config.xml file under path "FISHEYE_INST",

3. copy a config.xml file from latest backup zip package to path "FISHEYE_INST"

4. start the service.

Finally it recover to normal page, and all my data is still there and correct.

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