Hi all,
all of the sudden all users are unable to login to fisheye / crucible, no matter if internal or external directory.
I created a local test user namend "fecru_test" and it says "FISHEYE USER" and "CRUCIBLE USER", however when I try to login, I get the error "Password incorrect or unknown user".
The debug logs don't tell a lot:
2020-07-10 01:48:32,357 DEBUG [qtp1696263571-150 ] fisheye ProfilingServletFilter-logRequest - start request POST /login?password=XXXX&atl_token=aa885226b84b6141b6420ad70097537b4c20db1b&rememberme=on&origUrl=&username=fecru_test sessionid=node0rr5dbhst1q581lqu9sgr4hnq00
2020-07-10 01:48:32,363 DEBUG [qtp1696263571-150 ] com.atlassian.crowd.manager.application.ApplicationServiceGeneric ApplicationServiceGeneric-findUserByName - Located user 'fecru_test' in directory 1 'Internal Directory'
2020-07-10 01:48:32,368 DEBUG [qtp1696263571-150 ] fisheye DefaultUserManager-loginWithSanitizedUserName - Authentication for user fecru_test failed
2020-07-10 01:48:32,368 DEBUG [qtp1696263571-150 ] fisheye DefaultUserManager-incrementFailedLoginsCount - User 174: fecru_test now has 5 failed login attempts
2020-07-10 01:48:32,391 DEBUG [qtp1696263571-150 ] fisheye ProfilingServletFilter-logRequest - end request in 35ms POST /login?password=XXXX&atl_token=aa885226b84b6141b6420ad70097537b4c20db1b&rememberme=on&origUrl=&username=fecru_test sessionid=node0rr5dbhst1q581lqu9sgr4hnq00 200 mem=6.994MB
Does anybody have some tricks how to track this down?
Thanks, Osama