My Trello login is redirected to Atlassian's Centrify :facepalm:

Question

Hi all! I'm not sure if my question suits here or if it is more of a support ticket. I've raised one from Trello but I haven't heard anything for a few weeks now.

I was part of Atlassian for two years and have left Atlassian recently. I have linked my Trello account to my personal email address (my current Atlassian account) before I left, but now each time I enter my personal email address in Trello login it redirects to Atlassian's Centrify. How do I retrieve my Trello access using normal Atlassian account login - NOT Centrify? Can someone from Trello reach me privately to sort this out?

Update: Support is already taking care of my question.

unknown · Answer

Thanks for your time to reply. Although I must say the issue is actually with my account was associated to my ex-Atlassian work profile so I can no longer use my personal email, until they split that out.

Ryan from support is probably taking care of it now.

Soumyadeep Mandal · Answer

Hi @[deleted],

Welcome to the community!

Basically Trello has been integrated with Atlassian! So you use one account for both Atlassian products & Trello!

You can Ask Trello Support/Contact Trello Team directly: HERE