nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

I remove the due date but it keeps coming back

Cassandra Shaw

Hello, I have created cards (as templates) and did not add a due date. However, the system is automatically adding due dates. I keep removing the due dates, but they pop up back up immediately. Why is this happening? I don't want due dates on these cards.

Accepted answers

Jireh

Hi Cassandra, have you checked that you don't have any Power-Ups or Butler rules that could be adding due dates to your cards?

Also, be sure to check your internet connection. It's possible that your request to remove a due date from a card did not complete correctly. If you see a red or yellow status bar at the top right saying something like "Connection Lost", it's possible you need to check your internet connection.

All comments

Jireh

Hi Cassandra, have you checked that you don't have any Power-Ups or Butler rules that could be adding due dates to your cards?

Cassandra Shaw

Hi Jireh, thanks for the response. I checked Butler rules and don't have any. I also don't have any Power-Up rules. I think I've figured it out. My Internet connection is fine.

If I delete the description and then remove the due date, it seems to stay gone. If I add a description, the due date keeps popping up automatically, even after removing it several times.

Jireh

That is definitely weird behavior. If you create a new, personal board, are you able to recreate the behavior? Or does it seem to only happen on certain boards or certain cards?

Cassandra Shaw

I tried copying an existing board as well as creating a board from scratch and it autopopulates each time. It is the project management board template from Trello/Atlassian that I copied for me. Maybe there's something in the background on that board?

Jireh

Can you try a completely new board? Don't copy one from a template or another board. See if the behavior still happens.

Templates often come with Butler rules and Power-Ups, so you may be copying that over when you use a template, which could be causing this behavior.

Anna-BigPicture

Hello,
BigPicture may influence Due Date fields, even if the power-up is disabled. To solve the issue, please go to Trello Setting and click "Revoke" in BigPicture section. See my image as a reference.
image (53).png Best,
Anna
SoftwarePlant

Andrii Moskalets

Thanks ! that helped me so much

Caroline Tamayo

Hi @Anna-BigPicture please could you help us, We have already disabled the BP power up but the due dates in every card keeps coming automatically.

We also have tried to contact BP support with no luck

Any help will be appreciated

ptarpley

@Caroline Tamayo I had the same problem. BP power-up was disabled/removed, but the problem persisted.

Turns out there is an additional section which grants permissions (which Anna has referenced, above). You need to click on your profile picture, then "Settings", then under "Applications" you'll find a list of power-ups which have access to your boards...revoke BP's permissions here.