nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Butler to Slack integration: how to @mention slack users

I've setup a working integration where Butler posts messages to slack whenever a new card is added.

I tried to notify slack users by mentioning them in the message text like so:

hi@john there is a new card on the board

But slack doesn't interpret it as a mention.

Does Butler support mentions and if so how?

thx

Remco

Accepted answers

Hi Remco,

Slack doesn't currently support mentions in the slack messages that Butler sends. One workaround is to use Slack's keyword notifications, so that if your name is mentioned in a Butler notification, Slack detects this and you are notified.

I'll make sure to pass your feedback on to our team too!

Thanks,

Ryan

All comments

Hi Remco,

Slack doesn't currently support mentions in the slack messages that Butler sends. One workaround is to use Slack's keyword notifications, so that if your name is mentioned in a Butler notification, Slack detects this and you are notified.

I'll make sure to pass your feedback on to our team too!

Thanks,

Ryan

Hi Ryan,

Thx for the tip and for passing it on.

cheers

Remco

Ryan Kramer_guvozu

Are there plans to add this functionality?

The previous answer is incorrect. When submitting an @ mention via app integration the format is just different. See the api docs.

https://api.slack.com/reference/surfaces/formatting#mentioning-users

Cristián Torres_nyk8q5

Thanks!!!

Lucas Carneiro_ueu8dr

Thank you Shane, it helped me a lot!

Thanks! Solved

Mike Stevens_ikfyb2

Well, it's not often "I'll pass this on to the team" ever results in a solution – great to see y'all keeping form! 🙄

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

trello

slack

butler