I am getting the following error on Zapier when a zap is supposed to occur from Zapier to Trello - how do I fix this?
The app returned "Rate limit exceeded: requests per interval for API token".
Hi,
As I don't know the specific setup, you have it's dificult to tell you how. You have to reduce the number of requests over time.
There is a limit of 300 requests per 10 seconds for each API key and no more than 100 requests per 10 second interval for each token. If a request exceeds the limit, Trello will return a 429 error.
https://help.trello.com/article/838-api-rate-limits#:~:text=There%20is%20a%20limit%20of,will%20return%20a%20429%20error.
A very simple way to do so is to add a delay after each request.
Hope this helps or maybe you can exlplain your setup a bit.
Reto
Hey Reto,
I have a paperform > zapier > trello zap set up
I'm auto pulling field from the form, creating a new card & mapping the appropriate custom fields & labels
For some reason I kept getting the error when testing my zap & sometimes certain fields are available from the paperform but they aren't being added to the custom fields of the new cards after its been set up.
Well in this case I suggest to use the zapier helper "delay after queue", to avoid the rate limit problem.
Just add this helper between the paperform and the trello connector.
Thanks Reto - where is this Queue Title being added? Is it needed?
Also - on any given day the submissions vary from 10-30 different submissions. How would you suggest we get this added to ensure it doesn't fail on entry or skip updating specific fields via Trello?
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