Remove DNS Config Banner

Question

Greetings!

I setup a trial Statuspage.io page and added a send from email address. I then moved the page over the free plan which doesn't allow for this functionality. Unfortunately I still see the orange/yellow banner saying:

"Before we can send notifications from your custom notifications 'from' email, the DNS config page needs your attention."

How can this banner be removed?

Thanks!

Jimmy Brancaccio · Answer

Hey Nick,

Sounds like a plan. I didn't even know I could still submit tickets since this specific status page was on the free plan. Ticket submitted. 👍🏼

Thanks,

Nick Coates · Answer

Hi Jimmy,

I think you'll need to remove the 'FROM' address but if you're on the free plan it may be disabled. If that is the case, I recommend raising a ticket with the Support team to ask them to remove this for you: https://support.atlassian.com/contact/

Thanks,
Nick Coates
Product Owner - Service Status, Broadcom Inc.