I'm not receiving password reset

Question

Hi there,

i have a tried so many time reset password on Trello website and i'm not receiving password reset email.

can you please help?

Thanks

Soumyadeep Mandal · Answer

Sometimes it takes 24 hours to deliver email!

Joanne He · Answer

Hi,

I have tried, but i still haven't got the reset email to reset the password.

Regards

Soumyadeep Mandal · Answer

Hi @Joanne He ,

Welcome to the community!

Just open an incognito/private tab in your browser and follow the below steps!

https://trello.com/forgot

For more information:

https://help.trello.com/article/743-recovering-your-trello-account