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Trello board restored old version, changes disappeared

Becci_Burden

Hello,

This morning I was working with my Trello board as normal. I restarted my computer and now an old version of my board is showing, from last week. This is very frustrating; I've made quite a few changes and it will be hard to recall them. I've tried deleting cache/cookies but no luck. Can I get my board back?

Thanks,

Becci

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Michael Pryor

Is it possible you have two copies of the board? If you look in your browser history, is there a url to a different board?

Becci_Burden

Hi Michael - I've tried to open it through my browser history from yesterday, but it still shows the version from last week unfortunately.

Michael Pryor

Hmmm. It seems strange because we don’t have an offline mode in web version so I’m trying to figure out how you would have made a lot of changes but those changes would not have been synced to the server.

In the sidebar (hit W) does it show the missing activity? What were the types of changes you made?

Becci_Burden

Trello Capture.PNG

Here's what I can see. Obviously the second entry looks odd as it says 2 Dec 2019 - also the list it is supposed to be on ('Underway') isn't showing - it is named 'Current' which was the previous name from last week.

The changes were moving items around, changing list names, deleting a list, adding new items. They aren't all showing in the side bar, many are missing.

This has happened once before, so I really want to work it out!

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