Email Integration Regex Filter based on Subject

Scott Wright

I've created an email integration where an alert will be created and prioritized based on the subject.  

Here is the Subject from the Debug Logs: "Incident Assigned: ID: [IR244691] Priority: 3"

The email regex filter: /Priority:\s[3-4]/g

I've used regex testers and it correctly matches the subject ( I want to match Subjects with Priority: 3 and Priority: 4 ).

The Logs indicate that the email is received, but no matches were made.  Is there a trick to using regex in Opsgenie?  Can someone tell me the correct regex to use for this?

 

robert_eb54b6

Hi @Scott Wright!

 

I think I helped you resolve this in a support ticket yesterday but also wanted to include the answer here in case someone else runs into a similar problem:

 

I think the "trick" we are looking for is that we are technically trying to match regex across the entire field you are parsing. So instead of Priority:\s[3-4], something like .*(Priority:\s[34]).* would do the trick.

When checking it in a regex tester, we want the entire field to be colored: https://regex101.com/r/OMaPwT/1

 

Another note is that the start/end slashes and global flags for regex aren't needed here. This page has some more information on setting up these filters and how to format the regex: https://docs.opsgenie.com/docs/regular-expressions