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License invalid. Why?

Nicolò_Antonio_Piave

Dear Sirs,

for some reason (only they know) license key does not work.

I attach a video in which I apply my license key, but it doesn't work.

Please solve the problem.

Thank you

Nicolò invalid licnese.png

Comments

Moses Thomas_08kyb0

@Nicolò_Antonio_Piave Try to generate the license again i.e ensure you are not missing any letter/character and then paste.

Nicolò_Antonio_Piave

How can I do this?

Nicolò_Antonio_Piave

Is there a button or a procedure to re-insert the server id and then re-generate e new license key? We have also reinstalled Jira Core ex novo. The server id changed. What should we do now?

Moses Thomas_08kyb0

@Nicolò_Antonio_Piave There is a link below to regenerate a trial license, unless you order for a commercial license, if you re-install then you will have an entirely new server id. but you should not worry about the server-id the license is most important.