We have been using OpsGenie now for about a month and it works great. I have had all of our on-call engineers install the mobile app on their devices, but it looks like there is an option in the cloud console that is not available in the mobile app, and that is Escalate to next.
Since I have a couple of junior level techs moving up into the on-call role I would like them to be able to escalate an alert up to me when they feel they are over their heads. Am I just missing where to call this feature in the mobile app, or is it simply not there? If not there, are there plans to add it in the future?
