I have tried to set up multiple rules like this:
"when a card is emailed into list "New Service Inquiries" by me, add the purple "Nicole" label to the card"
or
"when a card is emailed into list "New Prospect Intake" by me, add member @chelseaworthen1 to the card, and set custom field "Servicing Agent" to "Nicole"
Other rules I have set seem to be working just fine. Any suggestions about what I'm doing wrong?