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Can't access Trello via web browser on PC

Thibaut Voirand

Hi,

I can't access Trello via any web browser on any of the PCs at my disposal.

I can however access via Safari on my mobile phone, so I guess that the problem comes from me and not from Trello.

I just moved in so I don't have Wifi at home for the moment and I am using personal hotspot from my mobile phone.

Any idea how to fix this? I don't have trouble accessing any other website so I am clueless.

Thanks in advance,

Thibaut

Accepted answers

Deepanshu Natani

Hi @Thibaut Voirand

While trying to access Trello via PC, are you getting any error?

All comments

Deepanshu Natani

Hi @Thibaut Voirand

While trying to access Trello via PC, are you getting any error?

Thibaut Voirand

Hi,

I am getting a "Server Not Found" error:

With Firefox:

"

Hmm. We’re having trouble finding that site.

We can’t connect to the server at trello.com.

If that address is correct, here are three other things you can try:

Try again later.
Check your network connection.
If you are connected but behind a firewall, check that Firefox has permission to access the Web.

"

Barry Allen_g7phdd

Hi Thibaut Voirand,

Reason 1:

It seems your current network is stopping your request.

Please try to access trello.com with different network(your house's internet connection, your mobile internet connect,etc).

Reason 2:

Your antivirus software is block trello.com. Sometimes this happened for other site. It is fault from antivirus software. Please disable your antivirus software and try again.

Reason 3:

Please check your machine's time, if it is not sync with your current timezone, it will also be a problem.

@Deepanshu Natani , sorry for jumping in.

Thibaut Voirand

Hi Barren,

Thank you for your answer.

Reason 2: I don't have any antivirus software.

Reason 3: my machine is sync with my current timezone.

I think my problem comes from Reason 1. But I only have one internet access at the moment. I just moved in and my wifi isn't enabled yet. I am using my mobile phone's internet connection (personal hotspot). I am quarantined at home and have no other option.

Thibaut

irvanniz18

> I can't access Trello via any web browser on any of the PCs at my disposal.
>
> I can however access via Safari on my mobile phone, so I guess that the problem comes > from me and not from Trello.

Maybe it is caused by your extension browser. It happened to me just today on safari (laptop), and it already works after I trying to disable some of the safari extensions.