I have change the initials of my trello account N to NP but the but its not visible to the admin.
Hi there, welcome to the Community!
Changing your initials on your Profile and visibility tab in your settings - trello.com/<yourusername> should take effect right after saving. When you refresh this page, do you see that your new initials are still in the initials box?
Where does the admin not see your updated initials - are they able to provide a screenshot showing "N" for your initials still after they refresh the board or card they're looking at?
Thanks,Daniel | Atlassian Support
We are actually experiencing the same issue.
After migration to atlassian accounts, some of our board members' initials are set to 1-digit only. Changing the name in the atlassian account settings, fixes the problem locally, however other users/admins still only see the 1-digit initials. (On cards, board-member list, team member list, etc...)
Is there a solution or workaround yet?
Thanks!
Hi Boris, welcome to the Community!
Although the name field should be pulling from your Atlassian account (https://id.atlassian.com/manage-profile/profile-and-visibility), I believe the initials in Trello should still be populated on the Profile and Visibility page within Trello. Can you confirm that the initials are set correctly on that page (trello.com/<username>)?
Hi Daniel,
thanks for the quick reply!
On the trello.com/<username> page, it isn't possible to enter/change initials anymore. (since it migrated to the atlassian account)
One can only enter the username and an optional bio there...
It looks like you're new here. Sign in or register to get started.
