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butler automation not working to check item of linked card

Gain

Hi all,

I have a "butler" question. I am trying to do task dependencies, as explained in https://help.trello.com/article/1165-task-dependencies but the checking the item part when a linked card is completed is not working for me.

When the card is moved to "Done (...)" the comment is posted in the linked card but the item does not getchecked...

That means that it can find the linked card, but for some reason {triggercardlink} does not get checked

You can see it in the screenshot below

Untitled 2.png

Any ideas? Thanks!!!

Cheers

Accepted answers

All comments

Ludo_gn7289

Execute the rule, then from butler panel, go to Account 》》Usage Log. Can you give a screenshot of the log ?

You will see an error, if not, you will see a trace like this

I completed item "https://trello.com/c/jZP" of checklist "Sub Tasks" in card https://trello.com...

Gain

thanks for your reply Ludo!

Screenshot 2020-02-13 at 09.08.40.png

it seems that the {triggercardlink} is looking for https://trello.com/c/KLbcMfaS instead of https://trello.com/c/KLbcMfaS/28-card-1

As a test, I modified the query to manually look for https://trello.com/c/KLbcMfaS/28-card-1 (not using triggercardlink)... and it worked

How can I fix this issue and tell butler that {triggercardlink} should be the full URL [ triggercardlink + triggercardname] ?

Thanks

Ludo_gn7289

According to me, it is a bug.

As a test, you should try just with {triggercardname}

As an another test, try this

when a card is added to list "Done", for each card linked in the attachments, check item "{triggercardlink}"

Gain

both tests don't work

I must be a bug so. thanks!

claudiuskerth

Hi,

I had the same problem. It turned out to be the creation of the links:

when an item is added to checklist "sub-tasks" by me, convert the item to a linked card in list "sub-tasks" using using pattern "[{cardname}]({cardlink})"

After I removed

using pattern "[{cardname}]({cardlink})"

from the rule and recreated the links, then automated checking of the item in the dependent card with the Butler rule works for me.

claudius

Richard Nelmes

I had the same problem when following https://help.trello.com/article/1165-task-dependencies
Appending {*} to {triggercardlink} affected a fix. Ticks are now appearing successfully on my dependant cards with the icon turning green once all pre-requisite cards are moved to List 'Completed'.

My rule is -
when a card is moved into list "Completed" by anyone,
for each card linked in the attachments,
check item "{triggercardlink}{*}"

I found the solution from https://community.atlassian.com/t5/Trello-questions/How-to-check-items-on-checklist-when-their-card-is-done/qaq-p/1053901

I would welcome learning why this works and of any issues it could cause.

Brian Adler

I had the same problem, and your solution worked for me. Thank you for posting it!

BTW, the in-app help for the Butler action "convert the item to a linked card" *recommends* using pattern "[{cardname}]({cardlink})" if you want to "...create a link usable from the mobile Trello app."

I've put in a request to support to change that in-app help.

Brian Adler

Your solution didn't work for me; Butler was looking for a checklist item with the literal text "{*}" appended to the end of the card link URL.

@claudiuskerth's solution worked for me.

Aaron Kain

This worked for me, thanks!

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