Why can't I log into Trello on my phone (LineageOS) ?

Question

Hi ! (

I'm having trouble logging into my account on the Trello app. I'm using :

* Pocophone F1 with customized OS (LineageOS)
* my Atlassian account to log in
* I checked my wifi access : it worked flawlessly

First, I have an error (I'm French) "Le protocole n'a pas été reconnu" which can roughly translate as "The protocol was not recognized" :

When I pushed the "Réessayer" (retry) button, this error showed up :

And eventually, when I pushed the "Try logging in again", it kinda worked :

This page is showing my Atlassian account but I still can't use the Trello app...

Do you have any idea what can I do ?

Thanks for your help.

lydie.houn · Answer

Yes I have the same account for both.

I don't understand : I'm using my Atlassian account to use Trello on my computer... That's very confusing !

marc -Collabello--Phase Locked- · Answer

Is your Trello account the same as the Atlassian account?  As I understand they are usually separate.  If so, you need a separate login for your Trello account.