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Java.IO.IOException: Access is Denied on Checkout Task.

Andrew Arminio

Recently we migrated our bamboo install to a different Windows machine. We migrated the settings from our old bamboo install using the Export/Import in the admin area.

Now we're getting an exeception on the Code Checkout Task for all of our builds. We're using Bitbucket for hosting, and I've double-checked the credentials. I've also tried switching over a repository to the git@bitbucket.com URL and pointing to an SSH key, but we still get the same exception.

Looking into the stack trace, I think the issue might be with local filesystem permissions. But we're running bamboo under a local user account which has full control over the bamboo-home directory. So I'm just not sure where the error is.

We're using Bamboo v5.2 build 4003

Java version: 1.7.0_45

Windows 7.6.1

Here's the stack trace that bamboo spits out:

java.lang.RuntimeException: com.atlassian.bamboo.repository.RepositoryException: java.lang.RuntimeException: java.io.IOException: Access is denied
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.rerun(RetryingTaskExecutor.java:132)
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.runTask(RetryingTaskExecutor.java:88)
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.retry(RetryingTaskExecutor.java:191)
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.retry(RetryingTaskExecutor.java:176)
	at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectionChangesWithRetry(DefaultChangeDetectionManager.java:470)
	at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectChangesSinceLastBuildInternal(DefaultChangeDetectionManager.java:331)
	at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectChangesSinceRevisions(DefaultChangeDetectionManager.java:259)
	at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectChangesSinceRevisions(DefaultChangeDetectionManager.java:161)
	at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager.collectAllChangesSinceLastBuild(DefaultChangeDetectionManager.java:127)
	at com.atlassian.bamboo.v2.trigger.ManualBuildDetectionAction.performDelayedChangeDetection(ManualBuildDetectionAction.java:173)
	at com.atlassian.bamboo.chains.ChainExecutionManagerImpl$2.getChainState(ChainExecutionManagerImpl.java:207)
	at com.atlassian.bamboo.chains.ChainExecutionManagerImpl.tryStartChainState(ChainExecutionManagerImpl.java:260)
	at com.atlassian.bamboo.chains.ChainExecutionManagerImpl.delayedStart(ChainExecutionManagerImpl.java:196)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:304)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
	at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
	at com.sun.proxy.$Proxy99.delayedStart(Unknown Source)
	at com.atlassian.bamboo.plan.PlanExecutionManagerImpl$1$1$1.call(PlanExecutionManagerImpl.java:383)
	at com.atlassian.bamboo.plan.PlanExecutionManagerImpl$1$1$1.call(PlanExecutionManagerImpl.java:378)
	at com.atlassian.util.concurrent.ManagedLocks$ManagedLockImpl.withLock(ManagedLocks.java:312)
	at com.atlassian.bamboo.plan.PlanExecutionLockServiceImpl.lock(PlanExecutionLockServiceImpl.java:81)
	at com.atlassian.bamboo.plan.PlanExecutionManagerImpl.doWithProcessLock(PlanExecutionManagerImpl.java:725)
	at com.atlassian.bamboo.plan.PlanExecutionManagerImpl.access$200(PlanExecutionManagerImpl.java:123)
	at com.atlassian.bamboo.plan.PlanExecutionManagerImpl$1$1.run(PlanExecutionManagerImpl.java:377)
	at com.atlassian.bamboo.build.pipeline.concurrent.NamedThreadFactory$2.run(NamedThreadFactory.java:55)
	at java.lang.Thread.run(Unknown Source)
Caused by: com.atlassian.bamboo.repository.RepositoryException: java.lang.RuntimeException: java.io.IOException: Access is denied
	at com.atlassian.bamboo.plugins.git.GitRepository.collectChangesSinceLastBuild(GitRepository.java:302)
	at com.atlassian.bamboo.plugins.git.GitRepository.collectChangesSinceLastBuild(GitRepository.java:203)
	at com.atlassian.bamboo.plugins.hg.BitbucketRepository.collectChangesSinceLastBuild(BitbucketRepository.java:297)
	at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager$1.call(DefaultChangeDetectionManager.java:475)
	at com.atlassian.bamboo.v2.trigger.DefaultChangeDetectionManager$1.call(DefaultChangeDetectionManager.java:471)
	at com.atlassian.bamboo.executor.RetryingTaskExecutor.rerun(RetryingTaskExecutor.java:108)
	... 32 more
Caused by: com.google.common.util.concurrent.UncheckedExecutionException: java.lang.RuntimeException: java.io.IOException: Access is denied
	at com.google.common.cache.CustomConcurrentHashMap$ComputedUncheckedException.get(CustomConcurrentHashMap.java:3305)
	at com.google.common.cache.CustomConcurrentHashMap$ComputingValueReference.compute(CustomConcurrentHashMap.java:3441)
	at com.google.common.cache.CustomConcurrentHashMap$Segment.compute(CustomConcurrentHashMap.java:2322)
	at com.google.common.cache.CustomConcurrentHashMap$Segment.getOrCompute(CustomConcurrentHashMap.java:2291)
	at com.google.common.cache.CustomConcurrentHashMap.getOrCompute(CustomConcurrentHashMap.java:3802)
	at com.google.common.cache.ComputingCache.get(ComputingCache.java:46)
	at com.atlassian.bamboo.plugins.git.GitCommandProcessor.checkGitExistenceInSystem(GitCommandProcessor.java:201)
	at com.atlassian.bamboo.plugins.git.NativeGitOperationHelper.<init>(NativeGitOperationHelper.java:82)
	at com.atlassian.bamboo.plugins.git.GitOperationHelperFactory.createGitOperationHelper(GitOperationHelperFactory.java:25)
	at com.atlassian.bamboo.plugins.git.GitRepository.collectChangesSinceLastBuild(GitRepository.java:213)
	... 37 more
Caused by: java.lang.RuntimeException: java.io.IOException: Access is denied
	at com.atlassian.bamboo.plugins.git.GitCommandProcessor.getSshScriptToRun(GitCommandProcessor.java:122)
	at com.atlassian.bamboo.plugins.git.GitCommandProcessor.createCommandBuilder(GitCommandProcessor.java:442)
	at com.atlassian.bamboo.plugins.git.GitCommandProcessor$1.load(GitCommandProcessor.java:172)
	at com.atlassian.bamboo.plugins.git.GitCommandProcessor$1.load(GitCommandProcessor.java:166)
	at com.google.common.cache.CustomConcurrentHashMap$ComputingValueReference.compute(CustomConcurrentHashMap.java:3426)
	... 45 more
Caused by: java.io.IOException: Access is denied
	at java.io.WinNTFileSystem.createFileExclusively(Native Method)
	at java.io.File.createNewFile(Unknown Source)
	at com.atlassian.bamboo.util.BambooFileUtils.createSafeTempFile(BambooFileUtils.java:338)
	at com.atlassian.bamboo.util.SharedTemporaryFiles.createTempFile(SharedTemporaryFiles.java:43)
	at com.atlassian.bamboo.util.SharedTemporaryFiles.access$000(SharedTemporaryFiles.java:18)
	at com.atlassian.bamboo.util.SharedTemporaryFiles$1.load(SharedTemporaryFiles.java:31)
	at com.atlassian.bamboo.util.SharedTemporaryFiles$1.load(SharedTemporaryFiles.java:27)
	at com.google.common.cache.CustomConcurrentHashMap$ComputingValueReference.compute(CustomConcurrentHashMap.java:3426)
	at com.google.common.cache.CustomConcurrentHashMap$Segment.compute(CustomConcurrentHashMap.java:2322)
	at com.google.common.cache.CustomConcurrentHashMap$Segment.getOrCompute(CustomConcurrentHashMap.java:2291)
	at com.google.common.cache.CustomConcurrentHashMap.getOrCompute(CustomConcurrentHashMap.java:3802)
	at com.google.common.cache.ComputingCache.get(ComputingCache.java:46)
	at com.atlassian.bamboo.util.SharedTemporaryFiles.getFile(SharedTemporaryFiles.java:98)
	at com.atlassian.bamboo.util.BambooFileUtils.getSharedTemporaryFile(BambooFileUtils.java:623)
	at com.atlassian.bamboo.plugins.git.GitCommandProcessor.getSshScriptToRun(GitCommandProcessor.java:117)
	... 49 more

Any help someone can give would be great.

Accepted answers

Andrew Arminio

The issue was that we were running Bamboo under a local user account, and needed to run it as administrator for it to work (since bamboo apparently needs access to both user files and Program Files), in addition Bamboo needed to be run as admin for the first run so it could do it's inital setup as admin.

All comments

Gretchen

Might also be that the checkout user needs permission and doesn't have it OR that the bamboo user (that the service runs under) needs permissions and doesn't have it. Sometimes that bamboo user is a tricky fella so make sure both users have the correct permissions just to be sure.

Gretchen

Check to make sure that the permissions are correct on all sub-folders and that if any files have been inserted manually that those have also been corrected for permissions. A lot of times I've had issues where a root folder couldn't be created or where it was created but couldn't be updated because of the permissions not following through to the children. You might try deleting anything in the build-dir folder. Also check your config file to make sure that there aren't any paths that point to locations on the old file system that are no longer valid.

There are config files in your bamboo-home folder (not the folder with the apps but with the data. This has logs, plugins, templates, xml-data in it) bamboo.cfg.xml is a likely culprit. it has stuff like :

<property name="buildWorkingDir">${bambooHome}\xml-data\build-dir</property>

and if your ${bambooHome} isn't set or is set to an invalid directory that would cause a problem. I know ${bambooHome} is set during install but don't recall where to change it after install.

I'm probably being no help here, but I gave it a shot.

Andrew Arminio

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