Butler Rule Not Working

Question

Hey fam,

I made a new board, created a few template cards for people on my team to copy then fill out a few custom fields into. I then went into Butler > Rules and made a series of rules. They all flowed together and didn't seem overly complicated but I can't get them to trigger/work. I've tried triggering them as well as a teammate. I just don't know what's happening!

Here is a screenshot of the rules I have made:

Michelle McIntyre · Answer

Thanks Ludo :)

Found a spot to raise it with trello support.

Michelle

Ludo_gn7289 · Answer

Hi

For a better visibility with the community, you should post your question outside there. By using this discussion, only lizzy and me are notified about this new post.

Michelle McIntyre · Answer

I found that my butler rule didn't apply when I created a card from the Template.

Eg. rule on board -

when a card is created in the board, set due in 24 hours, and add member @{username} to the card

When you create a card using +Add another card, rule works.

When you create a card using Create from template button, rule does not apply.

This seems to me a bug.

Can we have someone from Trello comment on this one please? thank you.