Job Description
At Atlassian, we are on a mission to reinvent how teams work. We develop the tools and practices teams need today to tackle the challenges of tomorrow. The Field Services team within Atlassian provides outbound technical services and delivery to our largest customers. We enhance our customers' and partners' product knowledge & solution capabilities, and continuously clear the path to broader adoption via the benefit of Atlassian's direct knowledge and guidance.
As a Business System Administrator for Field Services, you will be integral to ensuring Atlassians can collaborate with our biggest customers. You will work directly with customer-facing teams to build and scale their systems, tools, and data to ensure Atlassians are connected to our customers in real time.
This business-critical role is a hybrid of traditional jobs in SysAdmin, Operations, and Customer Intelligence. The ideal candidate should be familiar with Atlassian Cloud Products, managing sensitive data, and RESTful services. This role is key in the growth, scale, and security of our customer facing systems and will drive innovation around customer data and intelligence.
Do you love working with Atlassian systems and data-driven teams? Are you a mix of technical, analytical and process-driven who can balance both business and technical requirements for any problem? If so, continue reading.
More about our team
Field Services Team Operations supports the broader Field Services teams with smart and scalable processes, systems, and ways of working. We connect dots, find efficiencies, and shift our day to day work left so that teams and leaders can focus on what's next. We define success as driving alignment and building repeatable excellence across the field teams. This enhances our service delivery and ultimately helps our customers deepen and expand their relationship with Atlassian.
