Fisheye Authentication Issue

Question

Using SSO with Jira our users are able to directly access Fisheye from clicking on a review.  A couple of our users just recently started getting redirected to the login screen for fisheye & cannot log in.

Jira & fisheye both reside on the same box, the "Jira user server" address contains the IP of the machine.  Syncing works fine from fisheye.  It's just these 2 users cannot log in at all.

Benjamin Yu · Answer

We have the same problem here. Any solution for this problem?

Paul Redmond_s75wr6 · Answer

Thanks Jon, but I don't believe it's an issue with SSO.

Initially, everyone is getting logged in to Jira perfectly fine.

It seems as if it's the linkage betwixt Jira & Fisheye.

Jon Espen Ingvaldsen Kantega SSO · Answer

I am sure their support team find the underlying cause here.

-Jon Espen